Meet Techner's Operations Director

About

As Operations Director at Techner, Rizwan leads delivery performance, operational strategy, and process improvement across multiple telecom programmes. He focuses on governance, compliance, and Right-First-Time (RFT) delivery, fostering a collaborative culture that ensures consistent, reliable outcomes.

Rizwan is a results-driven leader known for building efficient, accountable teams that consistently meet client expectations and programme objectives. He drives operational excellence through workflow optimisation, SLA assurance, and cross-functional alignment, while implementing strategies that enhance productivity and minimise risk. His leadership strengthens delivery confidence, promotes shared accountability, and supports long-term partnerships with Tier 1 operators and suppliers. Rizwan thrives in dynamic environments, leveraging his expertise to ensure seamless programme execution, continuous improvement, and measurable success across all projects.

Key Expertise:

• Operational Strategy & Governance
• Client Delivery & Performance Management
• Workflow Optimisation & Service Improvement
• SLA Assurance & RFT Implementation
• Team Development & Cross-Functional Alignment