Delivering services across the UK, USA, Australia & Beyond

Our Services are:

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Project
Engineering

Tailored telecom solutions with comprehensive task management and end-to-end delivery.

Quantity Surveying/
Cost Estimation

Maximise project success with our tailored Quantity Surveying and Cost Estimation services.

Resource Outsourcing /
Staff Augmentation

Expert sourcing, staffing, and project expertise to maximise productivity.

Managed
Services

Optimising operations, enhancing service, reducing costs, and staying competitive.
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Managed Services

Seamless Execution, Unwavering Support

At Techner, our Managed Services provide end-to-end infrastructure and operations management that drives efficiency, reduces costs, and ensures reliable performance. We go beyond traditional support to deliver proactive, tailored solutions that keep your business ahead in today’s competitive telecom and technology landscape.

With global expertise and dedicated teams, we help clients streamline processes, strengthen network reliability, and achieve higher customer satisfaction. Whether it’s network monitoring, incident response, or back-office operations, Techner ensures your services run seamlessly, allowing you to focus on growth.

 

Why Choose Techner for Managed Services?

 

  • End-to-end managed services across telecom and IT infrastructure
  • Proactive monitoring and issue resolution
  • Reduced downtime and improved efficiency
  • Scalable support models tailored to your needs
  • Dedicated teams with global experience

Our Comprehensive Managed Services

We provide end-to-end managed service solutions across telecom and IT infrastructure, including:

  • Network Operations Centre (NOC)
    • 24/7 monitoring and management of network infrastructure
    • Proactive issue detection, escalation, and resolution
    • Performance analysis, reporting, and security monitoring
  • Incident Management
    • Swift identification, logging, and resolution of incidents
    • Root cause analysis and recovery processes
    • Post-incident reviews to prevent recurrence
  • Change and Configuration Management
    • Structured and controlled change request processing
    • Risk and impact assessment with configuration tracking
    • Verified implementation and continuous audits
  • Back Office Operations
    • Data management and administrative support
    • Compliance and reporting services
    • Workflow automation for efficiency
  • Service Desk and Customer Support
    • Multi-channel customer assistance (phone, email, chat)
    • Ticketing, tracking, and Service Level Agreement (SLA) management
    • Troubleshooting, follow-up, and customer satisfaction focus
  • RF Planning & Optimisation
    • Radio frequency planning and design
    • Network capacity analysis and coverage optimisation
    • Interference management and performance audits

Partner with Techner for Expert Managed Services

Techner is your trusted partner for managed services and support solutions. Our experienced professionals deliver customised managed services that ensure seamless operations, reduce costs, and improve efficiency. Outsource network monitoring services to Techner today and experience proactive support for long-term business success.

Contact us to learn how our managed services can help your organisation stay competitive and thrive.

Stay connected with Techner on LinkedIn and visit our Website for industry insights, innovative project solutions, and growth opportunities!

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Our Services

Expert Services Designed to Achieve Excellence